Refund Policy

GLIDER UNIVERSITY

Terms & Conditions

Effective Date: November 12, 2026
Last Updated: November 12, 2026

1. Welcome to Glider University

Welcome to Glider University, your online destination for creative, distinctive, and premium fraternity-inspired merchandise.

These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing our website or purchasing merchandise, you agree to comply with these Terms & Conditions and all applicable laws.

If you do not agree with these terms, please discontinue use of our website.

2. About Our Brand

Glider University is an independently operated merchandise brand dedicated to creating bold, fashionable, and distinctive apparel and accessories inspired by the culture, excellence, and brotherhood of Kappa Alpha Psi Fraternity, Incorporated.

Unless expressly stated otherwise, Glider University does not claim to be an official representative of, sponsored by, or endorsed by Kappa Alpha Psi Fraternity, Incorporated.

Any fraternity names, Greek letters, symbols, or other protected marks remain the property of their respective owners. Their use on merchandise is subject to applicable trademark and licensing requirements.

3. Website Eligibility and Acceptable Use

By using our website, you agree to:

Provide accurate and complete information when making purchases.
Use the website only for lawful purposes.
Refrain from fraudulent transactions or unauthorized account activity.
Respect our intellectual property and the rights of others.
Avoid interfering with website functionality or security.

Glider University reserves the right to restrict website access or cancel orders involving suspected fraud, misuse, or unlawful activity, subject to applicable law.

4. Merchandise and Product Information

We strive to display accurate product descriptions, photographs, pricing, colors, sizing, and availability.

However, slight variations may occur due to screen settings, manufacturing processes, material differences, and product customization.

Customers are responsible for reviewing product descriptions, size charts, and customization details before completing purchases.

We reserve the right to correct product listing errors and update merchandise information as necessary.

5. Pricing and Payment

All prices are displayed in United States dollars (USD), unless otherwise specified.

Applicable taxes, shipping charges, and additional fees will be disclosed during checkout.

Payment must be successfully authorized before an order can be processed.

Glider University reserves the right to correct pricing errors, decline suspicious transactions, or cancel orders where legally permitted.

If an order is canceled after payment has been collected, any refund due will be issued in accordance with applicable law.

6. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

Orders are subject to payment verification, merchandise availability, and successful processing.

Customers seeking to cancel or modify an order should contact us as soon as possible.

Once an order has entered production, customization, or shipment, cancellation or modification may no longer be possible.

Any cancellation rights required by applicable law remain unaffected.

7. Shipping and Delivery

Shipping rates, processing timelines, and estimated delivery periods are described in our separate Shipping & Delivery Policy.

Customers are responsible for providing accurate shipping information.

Delivery estimates are not guaranteed unless expressly identified as guaranteed.

Glider University will comply with applicable laws governing shipping delays, order fulfillment, and customer refunds.

8. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our published Refund & Return Policy.

Customers are encouraged to review that policy before purchasing merchandise.

Custom-made, personalized, and made-to-order merchandise may have additional return restrictions, as disclosed before purchase and subject to applicable law.

9. Intellectual Property

Glider University's original website content, photographs, artwork, graphics, product descriptions, and independently developed designs are protected by applicable intellectual property laws.

Customers may not reproduce, distribute, resell, or commercially exploit our original protected content without prior written authorization.

Nothing in these Terms grants Glider University ownership of third-party fraternity trademarks, insignia, names, or other intellectual property.

10. Promotional Offers and Discounts

Glider University may periodically offer promotional discounts, exclusive releases, limited-time sales, or special purchasing opportunities.

Promotions may be subject to:

Expiration dates
Product exclusions
Quantity limitations
Eligibility requirements
Other disclosed promotional conditions

We reserve the right to modify or discontinue promotions, subject to applicable law and any commitments already made to customers.

11. Third-Party Services

Our website may use third-party services for payment processing, website hosting, shipping, analytics, or other business operations.

These services may have their own terms and privacy policies.

Glider University is not responsible for independently operated third-party websites or services beyond the responsibilities imposed by applicable law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Glider University will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, or limits any non-waivable consumer rights.

13. Privacy and Customer Information

Your privacy matters to us.

Our collection, use, and disclosure of personal information are described in our separate Privacy Policy.

By using our website, you acknowledge that you have been provided access to that policy.

14. Changes to Terms & Conditions

Glider University may update these Terms & Conditions to reflect changes in business operations, website functionality, or legal requirements.

Updated terms will be posted on our website with a revised effective date.

Changes will not retroactively alter completed transactions where prohibited by law.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of [State of Business Registration], United States, without overriding mandatory consumer protections that may apply in other jurisdictions.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Glider University
Email: [Business Email Address]
Website: [Website URL]
Business Address: [Business Mailing Address]

GLIDER UNIVERSITY

Educated in Style. Distinguished by Brotherhood.